Never mind the deterioration in his health due to this fluid.
I am totally devastated for him and absolutely disgusted with the NHS.
We are very sorry to hear of your brother's cancelled procedure and the distress this has caused him.
If you would like us to investigate this further please contact the Patient Advice and Liaison Service (PALS) on 01223 216756 or email [email protected]
Check that people are entitled to treatment before wasting rate payers money and putting decent people to the bottom of the queue. Cambridge University Hospitals NHS Foundation Trust replied on 11 November 2016 Thank you for taking the time to raise your concerns with us on this forum.Had to go to the eye clinic on emergency they were excellent.They diagnosed temporal artheritas and referred us to rheumatology a temporal biopsy has been done.Whilst being prepared for surgery I was kept fully informed of what was happening and constantly reassured by the theatre staff.After surgery the nursing staff were very supportive and after enough recovery time I was allowed to leave around .The persons that told me to go and get a coffee and come back at 9 could of telephone me the day before as they had telephone to arrange a recepists to work on the Lucent treat reception but didn't worry about any of the patient .If you complain to the PAL/s office all you get back is sorry but we do see 53000,00 patient per year and a letter sign ???The PAL/s department is hopeless never ring you back , only reply to you telephone calls.It's a shame as the treatment by the doctors and nursing staff is by far the best, it's just run by people that think you have all day to sit around and waiting for them.I couldn’t have received any better service and care at any Private hospital.So thanks once again to all the fantastic theatre and nursing staff at Princess of Wales Ely for looking after me so well and providing a 5 Star service.